The deposit is nonrefundable. If you need to cancel your reservation, we can transfer the deposit to a future reservation, but the cancellation needs to be made at least two weeks before your departure date. If you cancel at least 72 hours before the departure date you will be required to pay 50% of the total cost of the trip. If you cancel the day of your departure no refund will be issued. If you need to change your reservation, you can do so once and at least two weeks before your original departure date. Otherwise you will have to pay a new deposit.
If your trip is delayed, it should not be longer than one or two days. There is no compensation for delays 24 hours or less. However, if the delay is more than 24 hours, you may cancel your reservation and receive a refund of the deposit paid. In the event of civil disobedience, actions by government employees, or acts of God, deposits cannot be refunded but may be transferred to future bookings.